Water heaters do benefit from periodic maintenance. It ensures efficient and safe operation and extends the lifespan of your unit. Please refer to the maintenance section of your installation and operation manual for your water heater. This information can be found here. Make sure you have your model number or serial number available. If you need help locating your model number – you can find instructions, there as well. Although there may be some simple maintenance checks you can do yourself, we highly recommend you have a plumbing professional do the maintenance. Need a pro? Find one here.Certain Bradford White water heaters can be converted from natural gas to propane and vice-versa. Your plumbing pro can determine if your water heater can be converted and, if so, assist with that conversion. Be sure to have your model number handy. Visit the My Water Heater Information page for help in finding your model number and for technical documentation and manuals. Need a Pro? Find one here.Although Bradford White does not manufacture or provide drain pans, our Installation and Operation manuals indicate our water heaters must be located in an area where leakage of the tank, water line connections, or the relief valve will not result in damage to the area around the water heater or to any lower floors of your home. When such locations cannot be avoided, a suitable drain pan must be installed under the water heater. Your plumbing professional can evaluate your home’s situation and properly and safely install your water heater including a drain pan if required. Need a pro? Find one here.Under normal operation, your pilot should only have to be lit once, during installation and initial set up. If you are experiencing nuisance pilot outages, please contact a plumbing professional. To find a contractor who is familiar with Bradford White products, click here. To find the Installation and Operation Manual and other documentation for your water heater, click here.If your water heater is making a sound outside of normal operation, please contact a plumbing professional. They can evaluate the source and provide any needed servicing. Need a service pro? Find one now. Want the technical documentation and manuals for your water heater? You can find them here.Yes, water heaters can be installed in garages if local codes permit. Water heaters in residential garages must be installed and located, or protected to avoid physical damage. We suggest you consult your plumbing profession for the proper installation of your water heater and for adherence to local codes.This is not a requirement of Bradford White; however, it may be a requirement to do so as per a local code. We always recommend having a plumbing professional install your water heater. They can advise you on what Bradford White models are best for your needs and the proper installation required for that model including any local codes and regulations. Need a pro? Find one here.To find a pro near you, click here.See our service bulletin regarding rusty water here. Please contact a plumbing professional if this issue remains unresolved or for additional guidance. Need a local Pro? Find one here.You can find some helpful tips on whether it is time to replace your water heater here. If you are currently having performance issues with your water heater, you should have a plumbing professional evaluate whether they can be fixed or if a replacement is a better option. They can also help you find the best Bradford White water heater for your needs. Need a pro? Find one here.