Warranty claims would be submitted through the service professional repairing or replacing your water heater. That contractor will want to follow this process: Diagnose and repair the water heater using Bradford White approved parts. Submit a warranty claim through their local Bradford White distributor. Bradford White works directly with the contractor’s distributor for all part and water heater claims. Need a Pro? Find one here.Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.Enter your water heater’s serial number in the Warranty Check Box. The water heater information will include the warranty length and expiration date.This warranty covers the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation in the USA. Click here to learn more.Enter your water heater’s serial number on the My Water Heater Information page. This will display the manufacture date of your water heater and provide access to other useful documents. Instructions to help find your water heater’s serial number are also provided on that page.If your water heating equipment is flooded (to any degree), immediately contact a plumbing professional to replace, not repair. While the product may appear to still be functioning, it is critical to make sure it is functioning properly to ensure safety. Also, check out these additional FAQs for Flooded Spaces. Need a pro for service or repair? Find one here.To check the details and status of your water heater warranty, visit our Warranty Center and have your serial number available. Follow the prompts for Warranty Check on the Warranty Center page.To register your water heater, visit our Warranty Center and have your serial number available. Follow the prompts for Product Registration on the Warranty Center page. Need help finding your serial number? Click here.Visit this page and enter your water heater’s model number or serial number. If you need help finding your model or serial number, there is guidance on the page listed above. Your water heater’s information will be listed including links to the technical documentation and manuals for your model.