Visit this page and enter your water heater’s model number or serial number. If you need help finding your model or serial number, there is guidance on the page listed above. Your water heater’s information will be listed including links to the technical documentation and manuals for your model.Water heaters do benefit from periodic maintenance. It ensures efficient and safe operation and extends the lifespan of your unit. Please refer to the maintenance section of your installation and operation manual for your water heater. This information can be found here. Make sure you have your model number or serial number available. If you need help locating your model number – you can find instructions, there as well. Although there may be some simple maintenance checks you can do yourself, we highly recommend you have a plumbing professional do the maintenance. Need a pro? Find one here.Under normal operation, your pilot should only have to be lit once, during installation and initial set up. If you are experiencing nuisance pilot outages, please contact a plumbing professional. To find a contractor who is familiar with Bradford White products, click here. To find the Installation and Operation Manual and other documentation for your water heater, click here.You can find some helpful tips on whether it is time to replace your water heater here. If you are currently having performance issues with your water heater, you should have a plumbing professional evaluate whether they can be fixed or if a replacement is a better option. They can also help you find the best Bradford White water heater for your needs. Need a pro? Find one here.Great question – and we have a special page on this site to tell you why you should! Plus, you can ask your plumbing professional about Bradford White, too. We’re confident they will mention our outstanding quality, performance, and reliability that makes us Built to be the Best®. Need a plumbing pro? Find one here.