If your water heater was produced before April of 2015, there is likely a newer, more efficient version that is now available due to an update in efficiency standards imposed by the U.S. Department of Energy. We have a tool to help you match an old Bradford White model to a comparable newer one. This RightSpec® Cross reference tool will require you to have your current model number handy. You select your Country, Manufacturer – in this case, choose Bradford White (Old Models) and provide your model number. The tool will do the rest and show you what the closest match is with a link to a specifications document. You can save this information and ask your Plumbing Pro about the model when you call them about your replacement request.
If you have a Bradford White water heater, you can find out more about your water heater and get related manuals and documents on our My Water Heater Information page. You’ll need to have your model number or serial number handy. There are instructions on that page for where to find those. If you don’t own a Bradford White, you should be able to find the make and model number on the unit’s rating plate. Your plumbing professional should also be able to help, especially if you are looking to replace that water heater. They can see what you have and determine what Bradford White model would be the best replacement based on your installation situation and family needs. Don’t have a plumber? Need a Pro? Find one here.Uniform Energy Factor or UEF is the standard measure of a water heater’s overall efficiency. Basically, the higher the UEF rating, the more efficient the water heater. (The former measurement EF is no longer used and cannot be directly compared to UEF. To find your water heater’s UEF rating, go to the My Water Heater Information page and enter your model or serial number. If you need help finding them, there are instructions there as well. Once you enter your water heater’s model number, you’ll find the manuals and documentation for your heater. The UEF will be listed in the Specifications document.The Serial Number Date Code Reference Chart contains date information as part of the overall serial number of your model. The first two characters of the serial number represent the year and month of manufacture. The remainder of the serial is a sequential production number, seven digits in length before December 2007 (DM), and eight digits in length after.For additional questions contact the Bradford White Warranty Department at warranty@bradfordwhite.com or 800-531-2111.To see if your Bradford White water heater qualifies for the BUILTBEST® Extended Warranty, enter your water heater’s serial number into our Warranty Checker. If you do qualify to purchase a BUILTBEST® Extended Warranty for your water heater, contact your professional installer and have your model number readily available.The BUILTBEST
® Extended Warranty Upgrade includes options for homeowners to extend their Bradford White water heater’s initial residential warranty for two or four additional years on the component parts and glass-lined tank. Click to learn more:
U.S. Homeowners or
Canadian Homeowners.
Warranty claims would be submitted through the service professional repairing or replacing your water heater. That contractor will want to follow this process: Diagnose and repair the water heater using Bradford White approved parts. Submit a warranty claim through their local Bradford White distributor. Bradford White works directly with the contractor’s distributor for all part and water heater claims. Need a Pro? Find one here.Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.