You accept the use of cookies as
described in our Privacy Policy.
FAQs
FAQs
Search Topics
Bradford White water heaters are sold through plumbing professionals only. Please contact your local plumbing pro for Bradford White product and installation pricing and to get help on which model is best for your home. Need a pro? Find one here. Here are some of the many great reasons to choose Bradford White.
The estimated yearly cost is determined by a number based on national averages obtained by the Department of Energy. This information is located on the yellow Energy Guide Label on your water heater. For more details about your Bradford White water heater, visit the My Water Heater Information page.
Thermal efficiency is the amount of energy delivered as heated water compared to the energy consumed. The higher the efficiency, the more hot water is delivered for the amount of energy consumed. High-efficiency models can save you on energy costs. Models that meet certain efficiency levels earn the ENERGY STAR® certification.
Venting should be done in accordance with the manufacturer's guidelines and to state and local codes and regulations. That's why we strongly recommend you have a plumbing professional install your Bradford White water heater. They can ensure the proper, safe installation for years of reliable performance. Need a pro? Find one here.
That information can be found in the water heater's Installation/Operation manual. You can get that documentation here. Your plumbing pro can assess your household needs and installation requirements and suggest the right model for your home. We have options designed to meet most installation challenges without sacrificing safety or performance. Need a pro? Find one here.
Vitraglas® is an enamel lining and coating uniquely formulated and applied to the water heater to keep harmful corrosive elements from reaching the steel of the tank and other components. This tank lining also features Microban® antimicrobial product protection to help prevent the growth of bacteria, mold and mildew on its surface. This exclusive, superior protection greatly extends the lifespan of our water heaters. It's another great reason why you should choose Bradford White.
Antimicrobials have been safely used for many years. The Microban® technology used in Bradford White water heaters is silver-based which has been used in a range of applications. The Microban® antimicrobial technology used in the Bradford White products also carries both the EPA and European Union approval for direct food contact. For additional details regarding Microban® safety, please visit www.microban.com
For over 35 years Microban® has been built-in to a range of water related products including storage tanks, faucets, filters, ice makers, and water supply lines.
Bradford White’s policy is to sell its products and components only through wholesale distribution. Therefore, warranty parts are only available through a professional service provider who works on/with Bradford White water heaters. Need a Pro? Find one here.
You can get the manufactured date of your water heater on the My Water Heater Information page. You'll need to have the serial number of your water heater handy - there are instructions for finding your serial number on that page as well or click here. Do you need to find a plumbing professional who services and installs Bradford white water heaters? Find one here.
In general water heaters are not self-cleaning. Our Hydrojet® Total Performance System helps reduce harmful sediment build-up by the turbulent introduction of cold water into the tank. While this greatly improves tank longevity and helps maintain overall performance, it does not replace the need to periodically drain your tank. We recommend you ask your plumbing professional about routine maintenance on your water heater including draining the tank. Recommended maintenance is listed in the service manual provided with your water heater. You can find the documentation and other information for your Bradford White water heater here. Need a Pro to service your water heater? Find one here.
The vast majority of our tank-type water heaters are constructed of steel with the interior lined with our proprietary enamel called Vitraglas®. Vitraglas® helps guard against corrosion of the tank and features Microban® antimicrobial technology, which helps prevent the growth of bacteria, mold and mildew on the surface of the lining. This greatly extends the lifespan of your Bradford White water heater. It's another great reason why you should choose Bradford White.
Energy Factor is a former metric used to measure the efficiency of water heaters overall. This has been replaced by the more updated and accurate Uniform Energy Factor (UEF). For UEF, the higher the number the more efficient the water heater. Learn more here.
The Defender Safety System® is the name of Bradford White's exclusive flammable vapor ignition resistant (FVIR) system. It is a proven feature in many of our residential gas water heaters that resists the ignition of flammable vapors outside of the water heater. The Defender System® gives you the peace of mind knowing you have not only reliable performance but safer operation, too.
The ICON System® is Bradford White's exclusive intelligent gas controller found on our residential and commercial gas water heaters. It provides enhanced operational performance and advanced diagnostics. It is one of the many innovations that make Bradford White water heaters Built to be the Best®.
Most of our residential models have the insulation thickness indicated by the third digit of the model number. Every inch of insulation represents approximately an R-value of 8. For example, model number RE250T6 has an insulation thickness of two inches which has an approximate R-value of 16. You can find more information about your Bradford White water heater here .
First-Hour Rating is an estimate of the maximum volume of hot water that a storage-type water heater can supply within an hour beginning with the water heater fully heated. It is a function of both the storage volume and the recovery rate (how quickly the water in the tank heats back up) of the water heater. Plumbing pros can use that among other factors to help determine the right water heater for a specific homeowner's needs.
An Ultra Low NOx gas water heater is one that emits a lower level of nitrogen oxide than a standard gas water heater. Some states and municipalities have requirements and standards to limit the maximum amount of NOx emissions for gas water heaters – particularly certain counties in California and in the state of Utah. Our Ultra Low NOx models are designed to comply with these standards. To find out what is required for your area, we recommend you contact your plumbing professional who knows the local codes and regulations. Need a pro? Find one here
Look at the outside of your water heater and if the blue ENERGY STAR® logo is on it, it is indeed ENERGY STAR® certified. If you can’t find that logo, look for the model and serial number on your rating plate on your water heater. Here's how to find it. Visit our My Water Heater Information page and enter your model or serial number. It will bring up documentation and information on your water heater. Click “specifications” then click the corresponding document. There you will find if your water heater is ENERGY STAR® certified. If you very recently purchased your water heater and it is an ENERGY STAR® certified model, you may be eligible for local rebates. Check for rebates in your area here.
The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here.
If your water heater was produced before April of 2015, there is likely a newer, more efficient version that is now available due to an update in efficiency standards imposed by the U.S. Department of Energy. We have a tool to help you match an old Bradford White model to a comparable newer one. This RightSpec® Cross reference tool will require you to have your current model number handy. You select your Country, Manufacturer – in this case, choose Bradford White (Old Models) and provide your model number. The tool will do the rest and show you what the closest match is with a link to a specifications document. You can save this information and ask your Plumbing Pro about the model when you call them about your replacement request.
If you have a Bradford White water heater, you can find out more about your water heater and get related manuals and documents on our My Water Heater Information page. You'll need to have your model number or serial number handy. There are instructions on that page for where to find those. If you don't own a Bradford White, you should be able to find the make and model number on the unit's rating plate. Your plumbing professional should also be able to help, especially if you are looking to replace that water heater. They can see what you have and determine what Bradford White model would be the best replacement based on your installation situation and family needs. Don't have a plumber? Need a Pro? Find one here.
Uniform Energy Factor or UEF is the standard measure of a water heater's overall efficiency. Basically, the higher the UEF rating, the more efficient the water heater. (The former measurement EF is no longer used and cannot be directly compared to UEF. To find your water heater's UEF rating, go to the My Water Heater Information page and enter your model or serial number. If you need help finding them, there are instructions there as well. Once you enter your water heater's model number, you'll find the manuals and documentation for your heater. The UEF will be listed in the Specifications document.
The Serial Number Date Code Reference Chart contains date information as part of the overall serial number of your model. The first two characters of the serial number represent the year and month of manufacture. The remainder of the serial is a sequential production number, seven digits in length before December 2007 (DM), and eight digits in length after.
For additional questions contact the Bradford White Warranty Department at warranty@bradfordwhite.com or 800-531-2111.
To see if your Bradford White water heater qualifies for the BUILTBEST® Extended Warranty, enter your water heater’s serial number into our Warranty Checker. If you do qualify to purchase a BUILTBEST® Extended Warranty for your water heater, contact your professional installer and have your model number readily available.
The BUILTBEST® Extended Warranty Upgrade includes options for homeowners to extend their Bradford White water heater’s initial residential warranty for two or four additional years on the component parts and glass-lined tank. Click to learn more: U.S. Homeowners or Canadian Homeowners.
Warranty claims would be submitted through the service professional repairing or replacing your water heater. That contractor will want to follow this process: Diagnose and repair the water heater using Bradford White approved parts. Submit a warranty claim through their local Bradford White distributor. Bradford White works directly with the contractor’s distributor for all part and water heater claims. Need a Pro? Find one here.
Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.
Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.
Enter your water heater's serial number in the Warranty Check Box. The water heater information will include the warranty length and expiration date.
This warranty covers the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation in the USA. Click here to learn more.
Enter your water heater's serial number on the My Water Heater Information page. This will display the manufacture date of your water heater and provide access to other useful documents. Instructions to help find your water heater's serial number are also provided on that page.
If your water heating equipment is flooded (to any degree), immediately contact a plumbing professional to replace, not repair. While the product may appear to still be functioning, it is critical to make sure it is functioning properly to ensure safety. Also, check out these additional FAQs for Flooded Spaces. Need a pro for service or repair? Find one here.
To check the details and status of your water heater warranty, visit our Warranty Center and have your serial number available. Follow the prompts for Warranty Check on the Warranty Center page.
To register your water heater, visit our Warranty Center and have your serial number available. Follow the prompts for Product Registration on the Warranty Center page. Need help finding your serial number? Click here.
Visit this page and enter your water heater's model number or serial number. If you need help finding your model or serial number, there is guidance on the page listed above. Your water heater's information will be listed including links to the technical documentation and manuals for your model.
Water heaters do benefit from periodic maintenance. It ensures efficient and safe operation and extends the lifespan of your unit. Please refer to the maintenance section of your installation and operation manual for your water heater. This information can be found here. Make sure you have your model number or serial number available. If you need help locating your model number - you can find instructions, there as well. Although there may be some simple maintenance checks you can do yourself, we highly recommend you have a plumbing professional do the maintenance. Need a pro? Find one here.
This is dependent on the type of water that you have. Any water heater that requires external power/electricity to operate, will not be able to provide hot water. Need information on your Bradford White water heater? Find it here.
Certain Bradford White water heaters can be converted from natural gas to propane and vice-versa. Your plumbing pro can determine if your water heater can be converted and, if so, assist with that conversion. Be sure to have your model number handy. Visit the My Water Heater Information page for help in finding your model number and for technical documentation and manuals. Need a Pro? Find one here.
Although Bradford White does not manufacture or provide drain pans, our Installation and Operation manuals indicate our water heaters must be located in an area where leakage of the tank, water line connections, or the relief valve will not result in damage to the area around the water heater or to any lower floors of your home. When such locations cannot be avoided, a suitable drain pan must be installed under the water heater. Your plumbing professional can evaluate your home's situation and properly and safely install your water heater including a drain pan if required. Need a pro? Find one here.
Under normal operation, your pilot should only have to be lit once, during installation and initial set up. If you are experiencing nuisance pilot outages, please contact a plumbing professional. To find a contractor who is familiar with Bradford White products, click here. To find the Installation and Operation Manual and other documentation for your water heater, click here.
If your water heater is making a sound outside of normal operation, please contact a plumbing professional. They can evaluate the source and provide any needed servicing. Need a service pro? Find one now. Want the technical documentation and manuals for your water heater? You can find them here.
Bradford White only recommends using an insulation blanket if it was supplied with the water heater. You can find manuals and documentation on your water Bradford White water heater here.
Yes, water heaters can be installed in garages if local codes permit. Water heaters in residential garages must be installed and located, or protected to avoid physical damage. We suggest you consult your plumbing profession for the proper installation of your water heater and for adherence to local codes.
We suggest you consult your plumbing professional on what Bradford White water heater is best for you. This might include things such as your family size, number of bathrooms, energy source, location of your current water heater, and available venting among other things. A plumbing pro can take all that into account and point you to the best Bradford White models for your situation and needs. Need a local pro? Find one here.
Many factors go into determining if a water heater is right for your household needs besides just how many gallons it holds. Specifics on demand, simultaneous usage, fixtures, and more are used by plumbing pros to determine the best models for your requirements. If you are looking to replace your existing water heater, we suggest you contact your plumbing professional and ask them what Bradford White model is best for you. They'll ask you about your household size, number of bathrooms, and other usage questions to identify exactly what you need. Need a pro? Find one here. If you currently have a Bradford White water heater, find information about it here.
This is not a requirement of Bradford White; however, it may be a requirement to do so as per a local code. We always recommend having a plumbing professional install your water heater. They can advise you on what Bradford White models are best for your needs and the proper installation required for that model including any local codes and regulations. Need a pro? Find one here.
Bradford White always recommends an installation that allows for thermal expansion whether through an expansion tank or other means. It reduces the stress on your hot water system and its various components including pipes, fittings, fixtures, and even your appliances. A thermal expansion tank may be also required to meet your local plumbing codes. If the water heater is installed in a closed water supply system, such as the one having a back-flow preventer in the cold-water supply, provisions should be made to control thermal expansion. DO NOT operate the water heater in a closed system without provisions for controlling thermal expansion. A plumbing professional can assess your specific system and determine during installation how best to control thermal expansion. Need a plumbing pro? Find one here.
Recovery is the amount of gallons a water heater can typically heat in an hour. So it is measured in gallons per hour (GPH). Recovery is a direct result of energy input and temperature rise. It varies among models depending on the tank capacity, heat source, and the size of the burner or element. Plumbing pros can use that among other factors to help determine the right water heater for a specific homeowner's needs.
Visit this page and enter your water heater's model number or serial number (help finding those is also on that page). Your water heater's information will be listed including links to the available technical documentation and manuals for your model.
Bradford White offers a large selection of water heating products that qualify for rebates across the United States and Canada. To see if your water heater qualifies, visit our Rebate Center and enter your water heater's model number and your zip code/postal code. Need help finding your model number? Click here.
If your current water heater is a Bradford White, you can visit our My Water Heater Information page and enter your water heater's model number or serial number. The page also has instructions on where to find those numbers. Your water heater's information will be available, including a link to the Specifications, which contains the dimensions for your model.
To purchase a BUILTBEST® Extended Warranty for your Bradford White water heater, contact your professional installer and have your model number readily available. Need a Pro? Find one here.
Bradford White water heaters are sold through plumbing professionals only. Please contact your local plumbing pro for Bradford White product and installation pricing and to get help on which model is best for your home. Need a pro? Find one here. Here are some of the many great reasons to choose Bradford White.
Bradford White Connect™ allows you to adjust temperature settings, set schedules, and track energy usage via mobile app. For utility demand response programs, the adapter conforms to requirements with its CTA-2045 port. Today, the Bradford White Connect™ adapter is available on the AeroTherm® Series heat pump water heaters as an optional part. Go to the Bradford White Connect™ page to learn more and download the app.
You can get the manufactured date of your water heater on the My Water Heater Information page. You'll need to have the serial number of your water heater handy - there are instructions for finding your serial number on that page as well or click here. Do you need to find a plumbing professional who services and installs Bradford white water heaters? Find one here.
In general water heaters are not self-cleaning. Our Hydrojet® Total Performance System helps reduce harmful sediment build-up by the turbulent introduction of cold water into the tank. While this greatly improves tank longevity and helps maintain overall performance, it does not replace the need to periodically drain your tank. We recommend you ask your plumbing professional about routine maintenance on your water heater including draining the tank. Recommended maintenance is listed in the service manual provided with your water heater. You can find the documentation and other information for your Bradford White water heater here. Need a Pro to service your water heater? Find one here.
Unlike other brands that sell to homeowners in big box stores, Bradford White feels very strongly that our water heaters should be purchased through and installed by qualified professionals only to ensure correct and safe installation in your home for years of worry-free service. So you won't find our products in the big box stores. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, we always recommend you contact your local plumbing professional. Find a plumbing professional in your area who sells and installs Bradford White.
The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here.
Thank you for your interest in purchasing a Bradford White water heater. Unlike other brands that sell through big box stores, Bradford White feels very strongly that our water heaters should be specified, sold, and installed by qualified professionals only. To find a plumbing professional in your area who sells and installs Bradford White, click here. Here are some reasons to feel good about choosing Bradford White.
Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.
Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.
Visit this page and enter your water heater's model number or serial number. If you need help finding your model or serial number, there is guidance on the page listed above. Your water heater's information will be listed including links to the technical documentation and manuals for your model.
Water heaters do benefit from periodic maintenance. It ensures efficient and safe operation and extends the lifespan of your unit. Please refer to the maintenance section of your installation and operation manual for your water heater. This information can be found here. Make sure you have your model number or serial number available. If you need help locating your model number - you can find instructions, there as well. Although there may be some simple maintenance checks you can do yourself, we highly recommend you have a plumbing professional do the maintenance. Need a pro? Find one here.
Under normal operation, your pilot should only have to be lit once, during installation and initial set up. If you are experiencing nuisance pilot outages, please contact a plumbing professional. To find a contractor who is familiar with Bradford White products, click here. To find the Installation and Operation Manual and other documentation for your water heater, click here.
You can find some helpful tips on whether it is time to replace your water heater here. If you are currently having performance issues with your water heater, you should have a plumbing professional evaluate whether they can be fixed or if a replacement is a better option. They can also help you find the best Bradford White water heater for your needs. Need a pro? Find one here.
Great question - and we have a special page on this site to tell you why you should! Plus, you can ask your plumbing professional about Bradford White, too. We're confident they will mention our outstanding quality, performance, and reliability that makes us Built to be the Best®. Need a plumbing pro? Find one here.
Bradford White water heaters are sold through plumbing professionals only. Please contact your local plumbing pro for Bradford White product and installation pricing and to get help on which model is best for your home. Need a pro? Find one here. Here are some of the many great reasons to choose Bradford White.
The estimated yearly cost is determined by a number based on national averages obtained by the Department of Energy. This information is located on the yellow Energy Guide Label on your water heater. For more details about your Bradford White water heater, visit the My Water Heater Information page.
Thermal efficiency is the amount of energy delivered as heated water compared to the energy consumed. The higher the efficiency, the more hot water is delivered for the amount of energy consumed. High-efficiency models can save you on energy costs. Models that meet certain efficiency levels earn the ENERGY STAR® certification.
Venting should be done in accordance with the manufacturer's guidelines and to state and local codes and regulations. That's why we strongly recommend you have a plumbing professional install your Bradford White water heater. They can ensure the proper, safe installation for years of reliable performance. Need a pro? Find one here.
That information can be found in the water heater's Installation/Operation manual. You can get that documentation here. Your plumbing pro can assess your household needs and installation requirements and suggest the right model for your home. We have options designed to meet most installation challenges without sacrificing safety or performance. Need a pro? Find one here.
Vitraglas® is an enamel lining and coating uniquely formulated and applied to the water heater to keep harmful corrosive elements from reaching the steel of the tank and other components. This tank lining also features Microban® antimicrobial product protection to help prevent the growth of bacteria, mold and mildew on its surface. This exclusive, superior protection greatly extends the lifespan of our water heaters. It's another great reason why you should choose Bradford White.
Some of our water heaters are "combination" models that have the capability of water heating and space heating. Visit the My Water Heater Information page to find the documentation on your model to see what capabilities it has. You'll need to know your model number - there are instructions for helping you locate your model number on the page as well. If you need a home heating solution, see what Bradford White has to offer.
It is a valve that blends hot water with cold water to ensure consistent outgoing water temperatures. Additionally, a mixing valve can potentially increase the estimated usable storage of your tank-type water heater so you end up with more hot water. Looking for a new water heater? Here's why you should choose Bradford White.
Many of our gas and electric models are designed to fit into limited space. Your plumbing professional can assess your household needs and installation requirements and suggest the right model for your home. We have options designed to meet most installation challenges without sacrificing safety or performance. Need a pro? Find one here.
In general water heaters are not self-cleaning. Our Hydrojet® Total Performance System helps reduce harmful sediment build-up by the turbulent introduction of cold water into the tank. While this greatly improves tank longevity and helps maintain overall performance, it does not replace the need to periodically drain your tank. We recommend you ask your plumbing professional about routine maintenance on your water heater including draining the tank. Recommended maintenance is listed in the service manual provided with your water heater. You can find the documentation and other information for your Bradford White water heater here. Need a Pro to service your water heater? Find one here.
Our advanced technology AeroTherm® Series heat pump water heater has the high efficiency; energy savings and performance homeowners will really warm up to. With five easily selectable operation modes (Heat Pump, Hybrid, Hybrid Plus, Electric and Vacation), the AeroTherm® Series gives you greater control over your water heater's energy consumption. The AeroTherm® heat pump water heater can save the average household over $350 a year in energy costs and may qualify for local utility rebates and tax credits. In addition to the great energy savings features, the AeroTherm® Series is compatible with an optional Bradford White Connect™ adapter. The adapter allows you to adjust temperature settings, set schedules, and track energy usage via mobile app.
Energy Factor is a former metric used to measure the efficiency of water heaters overall. This has been replaced by the more updated and accurate Uniform Energy Factor (UEF). For UEF, the higher the number the more efficient the water heater. Learn more here.
The Defender Safety System® is the name of Bradford White's exclusive flammable vapor ignition resistant (FVIR) system. It is a proven feature in many of our residential gas water heaters that resists the ignition of flammable vapors outside of the water heater. The Defender System® gives you the peace of mind knowing you have not only reliable performance but safer operation, too.
The ICON System® is Bradford White's exclusive intelligent gas controller found on our residential and commercial gas water heaters. It provides enhanced operational performance and advanced diagnostics. It is one of the many innovations that make Bradford White water heaters Built to be the Best®.
AeroTherm® Series heat pump water heaters are compatible with Bradford White Connect™, allowing consumers to adjust temperature settings, set schedules, and track energy usage via mobile app. Go to the Bradford White Connect™ page to learn more and download the app.
Most of our residential models have the insulation thickness indicated by the third digit of the model number. Every inch of insulation represents approximately an R-value of 8. For example, model number RE250T6 has an insulation thickness of two inches which has an approximate R-value of 16. You can find more information about your Bradford White water heater here .
First-Hour Rating is an estimate of the maximum volume of hot water that a storage-type water heater can supply within an hour beginning with the water heater fully heated. It is a function of both the storage volume and the recovery rate (how quickly the water in the tank heats back up) of the water heater. Plumbing pros can use that among other factors to help determine the right water heater for a specific homeowner's needs.
An Ultra Low NOx gas water heater is one that emits a lower level of nitrogen oxide than a standard gas water heater. Some states and municipalities have requirements and standards to limit the maximum amount of NOx emissions for gas water heaters – particularly certain counties in California and in the state of Utah. Our Ultra Low NOx models are designed to comply with these standards. To find out what is required for your area, we recommend you contact your plumbing professional who knows the local codes and regulations. Need a pro? Find one here
The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here.
If you have a Bradford White water heater, you can find out more about your water heater and get related manuals and documents on our My Water Heater Information page. You'll need to have your model number or serial number handy. There are instructions on that page for where to find those. If you don't own a Bradford White, you should be able to find the make and model number on the unit's rating plate. Your plumbing professional should also be able to help, especially if you are looking to replace that water heater. They can see what you have and determine what Bradford White model would be the best replacement based on your installation situation and family needs. Don't have a plumber? Need a Pro? Find one here.
Thank you for your interest in purchasing a Bradford White water heater. Unlike other brands that sell through big box stores, Bradford White feels very strongly that our water heaters should be specified, sold, and installed by qualified professionals only. To find a plumbing professional in your area who sells and installs Bradford White, click here. Here are some reasons to feel good about choosing Bradford White.
Uniform Energy Factor or UEF is the standard measure of a water heater's overall efficiency. Basically, the higher the UEF rating, the more efficient the water heater. (The former measurement EF is no longer used and cannot be directly compared to UEF. To find your water heater's UEF rating, go to the My Water Heater Information page and enter your model or serial number. If you need help finding them, there are instructions there as well. Once you enter your water heater's model number, you'll find the manuals and documentation for your heater. The UEF will be listed in the Specifications document.
Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.
Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.
Enter your water heater's serial number on the My Water Heater Information page. This will display the manufacture date of your water heater and provide access to other useful documents. Instructions to help find your water heater's serial number are also provided on that page.
If your water heating equipment is flooded (to any degree), immediately contact a plumbing professional to replace, not repair. While the product may appear to still be functioning, it is critical to make sure it is functioning properly to ensure safety. Also, check out these additional FAQs for Flooded Spaces. Need a pro for service or repair? Find one here.
This is dependent on the type of water that you have. Any water heater that requires external power/electricity to operate, will not be able to provide hot water. Need information on your Bradford White water heater? Find it here.
Certain Bradford White water heaters can be converted from natural gas to propane and vice-versa. Your plumbing pro can determine if your water heater can be converted and, if so, assist with that conversion. Be sure to have your model number handy. Visit the My Water Heater Information page for help in finding your model number and for technical documentation and manuals. Need a Pro? Find one here.
Although Bradford White does not manufacture or provide drain pans, our Installation and Operation manuals indicate our water heaters must be located in an area where leakage of the tank, water line connections, or the relief valve will not result in damage to the area around the water heater or to any lower floors of your home. When such locations cannot be avoided, a suitable drain pan must be installed under the water heater. Your plumbing professional can evaluate your home's situation and properly and safely install your water heater including a drain pan if required. Need a pro? Find one here.
Under normal operation, your pilot should only have to be lit once, during installation and initial set up. If you are experiencing nuisance pilot outages, please contact a plumbing professional. To find a contractor who is familiar with Bradford White products, click here. To find the Installation and Operation Manual and other documentation for your water heater, click here.
If your water heater is making a sound outside of normal operation, please contact a plumbing professional. They can evaluate the source and provide any needed servicing. Need a service pro? Find one now. Want the technical documentation and manuals for your water heater? You can find them here.
Bradford White only recommends using an insulation blanket if it was supplied with the water heater. You can find manuals and documentation on your water Bradford White water heater here.
Yes, water heaters can be installed in garages if local codes permit. Water heaters in residential garages must be installed and located, or protected to avoid physical damage. We suggest you consult your plumbing profession for the proper installation of your water heater and for adherence to local codes.
We suggest you consult your plumbing professional on what Bradford White water heater is best for you. This might include things such as your family size, number of bathrooms, energy source, location of your current water heater, and available venting among other things. A plumbing pro can take all that into account and point you to the best Bradford White models for your situation and needs. Need a local pro? Find one here.
Many factors go into determining if a water heater is right for your household needs besides just how many gallons it holds. Specifics on demand, simultaneous usage, fixtures, and more are used by plumbing pros to determine the best models for your requirements. If you are looking to replace your existing water heater, we suggest you contact your plumbing professional and ask them what Bradford White model is best for you. They'll ask you about your household size, number of bathrooms, and other usage questions to identify exactly what you need. Need a pro? Find one here. If you currently have a Bradford White water heater, find information about it here.
This is not a requirement of Bradford White; however, it may be a requirement to do so as per a local code. We always recommend having a plumbing professional install your water heater. They can advise you on what Bradford White models are best for your needs and the proper installation required for that model including any local codes and regulations. Need a pro? Find one here.
Bradford White always recommends an installation that allows for thermal expansion whether through an expansion tank or other means. It reduces the stress on your hot water system and its various components including pipes, fittings, fixtures, and even your appliances. A thermal expansion tank may be also required to meet your local plumbing codes. If the water heater is installed in a closed water supply system, such as the one having a back-flow preventer in the cold-water supply, provisions should be made to control thermal expansion. DO NOT operate the water heater in a closed system without provisions for controlling thermal expansion. A plumbing professional can assess your specific system and determine during installation how best to control thermal expansion. Need a plumbing pro? Find one here.
Recovery is the amount of gallons a water heater can typically heat in an hour. So it is measured in gallons per hour (GPH). Recovery is a direct result of energy input and temperature rise. It varies among models depending on the tank capacity, heat source, and the size of the burner or element. Plumbing pros can use that among other factors to help determine the right water heater for a specific homeowner's needs.
Visit this page and enter your water heater's model number or serial number (help finding those is also on that page). Your water heater's information will be listed including links to the available technical documentation and manuals for your model.
If your current water heater is a Bradford White, you can visit our My Water Heater Information page and enter your water heater's model number or serial number. The page also has instructions on where to find those numbers. Your water heater's information will be available, including a link to the Specifications, which contains the dimensions for your model.
See our service bulletin regarding rusty water here. Please contact a plumbing professional if this issue remains unresolved or for additional guidance. Need a local Pro? Find one here.
Addressing this issue requires the help of a plumbing professional. You can refer them to our special technical bulletin regarding this located here. Need a local Pro for this service? Find one here.
This is an integral feature on the ICON® gas valve system designed to assist the professional plumber with operation and troubleshooting. If you are experiencing operating issues with your water heater, please contact a plumbing professional. Want the technical documentation and manuals for your water heater? You can find them here.
Possibly yes. To determine which Bradford White water heater would work best, we recommend you ask your plumbing professional. They are trained to understand various installation conditions and identify models that will meet your specific needs and situation. To find a plumbing professional who is familiar with Bradford White products, click here. See why Bradford White is a great choice for your home.
Bradford White strongly recommends all water and space heating products be installed safely and properly by a qualified plumbing professional. A plumbing professional is trained, experienced, and knows local municipal codes that govern water heater installations. This ensures the optimal performance and safe operation your home deserves. Need a plumbing pro? Find one here. See why Bradford White is a great choice for your home.
All of our tank-type residential water heaters must be installed indoors out of the wind and weather. We do offer an excellent tankless water heater from our Infiniti® GR and GS that is specifically built for outdoor installation. However, you should consult your plumbing pro to make sure this would be appropriate for your specific region and climate zone. Find a local plumbing Pro here.
Great question - and we have a special page on this site to tell you why you should! Plus, you can ask your plumbing professional about Bradford White, too. We're confident they will mention our outstanding quality, performance, and reliability that makes us Built to be the Best®. Need a plumbing pro? Find one here.
Bradford White's water heater manufacturing facility is located in the heart of America, in Middleville, Michigan. We proudly support the American workforce and manufacturing that make our products Built to be the Best®. It's a big part of why Bradford White is American Strong®.
Bradford White water heaters are sold through plumbing professionals only. Please contact your local plumbing pro for Bradford White product and installation pricing and to get help on which model is best for your home. Need a pro? Find one here. Here are some of the many great reasons to choose Bradford White.
The estimated yearly cost is determined by a number based on national averages obtained by the Department of Energy. This information is located on the yellow Energy Guide Label on your water heater. For more details about your Bradford White water heater, visit the My Water Heater Information page.
Thermal efficiency is the amount of energy delivered as heated water compared to the energy consumed. The higher the efficiency, the more hot water is delivered for the amount of energy consumed. High-efficiency models can save you on energy costs. Models that meet certain efficiency levels earn the ENERGY STAR® certification.
Venting should be done in accordance with the manufacturer's guidelines and to state and local codes and regulations. That's why we strongly recommend you have a plumbing professional install your Bradford White water heater. They can ensure the proper, safe installation for years of reliable performance. Need a pro? Find one here.
That information can be found in the water heater's Installation/Operation manual. You can get that documentation here. Your plumbing pro can assess your household needs and installation requirements and suggest the right model for your home. We have options designed to meet most installation challenges without sacrificing safety or performance. Need a pro? Find one here.
Vitraglas® is an enamel lining and coating uniquely formulated and applied to the water heater to keep harmful corrosive elements from reaching the steel of the tank and other components. This tank lining also features Microban® antimicrobial product protection to help prevent the growth of bacteria, mold and mildew on its surface. This exclusive, superior protection greatly extends the lifespan of our water heaters. It's another great reason why you should choose Bradford White.
Antimicrobials have been safely used for many years. The Microban® technology used in Bradford White water heaters is silver-based which has been used in a range of applications. The Microban® antimicrobial technology used in the Bradford White products also carries both the EPA and European Union approval for direct food contact. For additional details regarding Microban® safety, please visit www.microban.com
For over 35 years Microban® has been built-in to a range of water related products including storage tanks, faucets, filters, ice makers, and water supply lines.
The Infiniti® GS and GR Tankless Water Heaters and the eF Series® 60 and 100 gallon Commercial Gas Water Heaters qualify as Certified Green Products™. If a restaurant purchases and uses any of the qualifying models listed below, that restaurant will earn GreenPoints™ towards becoming a Certified Green Restaurant®. eF Series: EF-60T-125E-3N(A) eF Series: EF-100T-150E-3N(A) eF Series: EF-100T-199E-3N(A) eF Series: EF-100T-250E-3N(A) Infiniti GR: RTGR199N1 Infiniti GR: RTGR199X1 Infiniti GS: RTGS199N1 Infiniti GS: RTGS199X1 To view the GreenPoints™ associated with Bradford White's models, view here.
The Green Restaurant Association (GRA) is an international non-profit founded in 1990. The GRA is the largest database of green solutions for the restaurant industry and has been helping restaurants go green for almost 30 years.
A Certified Green Product™ meets the Green Restaurant Association’s (GRA) product certification standards for water heaters. You can find the list of certification standards here. Each Certified Green Product™ has a set number of GreenPoints™ assigned to it based on its ability to meet the certification standards set by the GRA. GreenPoints™ must be earned in order to reach one of the four Green Restaurant Certification levels. To view the GreenPoints™ associated with Bradford White's models, view here.
Restaurants with this certification benefit from increased employee engagement, positive environmental impact, cost reductions and greater savings. To learn more about becoming a Certified Green Restaurant® see here.
Bradford White Connect™ allows you to adjust temperature settings, set schedules, and track energy usage via mobile app. For utility demand response programs, the adapter conforms to requirements with its CTA-2045 port. Today, the Bradford White Connect™ adapter is available on the AeroTherm® Series heat pump water heaters as an optional part. Go to the Bradford White Connect™ page to learn more and download the app.
Bradford White’s policy is to sell its products and components only through wholesale distribution. Therefore, warranty parts are only available through a professional service provider who works on/with Bradford White water heaters. Need a Pro? Find one here.
You can get the manufactured date of your water heater on the My Water Heater Information page. You'll need to have the serial number of your water heater handy - there are instructions for finding your serial number on that page as well or click here. Do you need to find a plumbing professional who services and installs Bradford white water heaters? Find one here.
Some of our water heaters are "combination" models that have the capability of water heating and space heating. Visit the My Water Heater Information page to find the documentation on your model to see what capabilities it has. You'll need to know your model number - there are instructions for helping you locate your model number on the page as well. If you need a home heating solution, see what Bradford White has to offer.
It is a valve that blends hot water with cold water to ensure consistent outgoing water temperatures. Additionally, a mixing valve can potentially increase the estimated usable storage of your tank-type water heater so you end up with more hot water. Looking for a new water heater? Here's why you should choose Bradford White.
Many of our gas and electric models are designed to fit into limited space. Your plumbing professional can assess your household needs and installation requirements and suggest the right model for your home. We have options designed to meet most installation challenges without sacrificing safety or performance. Need a pro? Find one here.
In general water heaters are not self-cleaning. Our Hydrojet® Total Performance System helps reduce harmful sediment build-up by the turbulent introduction of cold water into the tank. While this greatly improves tank longevity and helps maintain overall performance, it does not replace the need to periodically drain your tank. We recommend you ask your plumbing professional about routine maintenance on your water heater including draining the tank. Recommended maintenance is listed in the service manual provided with your water heater. You can find the documentation and other information for your Bradford White water heater here. Need a Pro to service your water heater? Find one here.
All Bradford White products are Built to be the Best®. When we offer a product with a 6 or 10-year warranty, the product is of identical quality. The additional warranty period is just an option that is made available on certain products that allows you extra peace-of-mind. We also offer other extended warranty options on recently purchased and installed products through our BUILTBEST® Extended Warranty program. Ask your plumbing professional if your water heater qualifies.
Our advanced technology AeroTherm® Series heat pump water heater has the high efficiency; energy savings and performance homeowners will really warm up to. With five easily selectable operation modes (Heat Pump, Hybrid, Hybrid Plus, Electric and Vacation), the AeroTherm® Series gives you greater control over your water heater's energy consumption. The AeroTherm® heat pump water heater can save the average household over $350 a year in energy costs and may qualify for local utility rebates and tax credits. In addition to the great energy savings features, the AeroTherm® Series is compatible with an optional Bradford White Connect™ adapter. The adapter allows you to adjust temperature settings, set schedules, and track energy usage via mobile app.
The vast majority of our tank-type water heaters are constructed of steel with the interior lined with our proprietary enamel called Vitraglas®. Vitraglas® helps guard against corrosion of the tank and features Microban® antimicrobial technology, which helps prevent the growth of bacteria, mold and mildew on the surface of the lining. This greatly extends the lifespan of your Bradford White water heater. It's another great reason why you should choose Bradford White.
Energy Factor is a former metric used to measure the efficiency of water heaters overall. This has been replaced by the more updated and accurate Uniform Energy Factor (UEF). For UEF, the higher the number the more efficient the water heater. Learn more here.
Bradford White no longer manufactures oil-fired water heaters. However, if you have an oil furnace, you might want to consider pairing it with an indirect water heater such as our Powerstor® Series. Learn more here.
Bradford White Infiniti Tankless® water heaters are a great option for highly efficient, reduced maintenance performance to deliver virtually endless hot water on demand. Check out our Infiniti Tankless® models here. To see if a tankless water heater is right for your home, contact your local plumbing professional and ask them about our Infiniti Tankless® models including our Infiniti® GR and GS. Need a pro? Find one here.
The Defender Safety System® is the name of Bradford White's exclusive flammable vapor ignition resistant (FVIR) system. It is a proven feature in many of our residential gas water heaters that resists the ignition of flammable vapors outside of the water heater. The Defender System® gives you the peace of mind knowing you have not only reliable performance but safer operation, too.
The ICON System® is Bradford White's exclusive intelligent gas controller found on our residential and commercial gas water heaters. It provides enhanced operational performance and advanced diagnostics. It is one of the many innovations that make Bradford White water heaters Built to be the Best®.
Our RightSpec® cross-reference program is located here. This will show you the Bradford White model(s) that are the closest equivalent to your current water heater. We also recommend that you ask your plumbing professional to suggest the Bradford White model that would be best for you based on your current needs, installation situation, and usage. Need a plumbing Pro? Find one here.
We have a tool that plumbing pros use to help you match an old model from most other manufacturers to a comparable new Bradford White model. This RightSpec® Cross reference tool will require you to have your current model number handy. Generally, you should be able to find it on the 'rating plate' on your current water heater. Once you have that, go to the Cross Reference Tool and select your Country, Manufacturer and provide your model number. The tool will do the rest and show you what new Bradford White model is the closest match with a link to a technical 'specifications sheet'. You can download that sheet and share it with your plumbing pro when you call them about your replacement request. Tell them you insist on the quality of a Bradford White. Need a pro? Find one here.
AeroTherm® Series heat pump water heaters are compatible with Bradford White Connect™, allowing consumers to adjust temperature settings, set schedules, and track energy usage via mobile app. Go to the Bradford White Connect™ page to learn more and download the app.
Bradford White feels very strongly that water heaters should be installed by qualified professionals only. Our pros can help you select the right Bradford White water heater for your needs and ensure professional and safe installation in your home for years of worry-free service. To find a plumbing pro near you who sells and installs Bradford White water heaters, click here.
Unlike other brands that sell to homeowners in big box stores, Bradford White feels very strongly that our water heaters should be purchased through and installed by qualified professionals only to ensure correct and safe installation in your home for years of worry-free service. So you won't find our products in the big box stores. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, we always recommend you contact your local plumbing professional. Find a plumbing professional in your area who sells and installs Bradford White.
Most of our residential models have the insulation thickness indicated by the third digit of the model number. Every inch of insulation represents approximately an R-value of 8. For example, model number RE250T6 has an insulation thickness of two inches which has an approximate R-value of 16. You can find more information about your Bradford White water heater here .
First-Hour Rating is an estimate of the maximum volume of hot water that a storage-type water heater can supply within an hour beginning with the water heater fully heated. It is a function of both the storage volume and the recovery rate (how quickly the water in the tank heats back up) of the water heater. Plumbing pros can use that among other factors to help determine the right water heater for a specific homeowner's needs.
An Ultra Low NOx gas water heater is one that emits a lower level of nitrogen oxide than a standard gas water heater. Some states and municipalities have requirements and standards to limit the maximum amount of NOx emissions for gas water heaters – particularly certain counties in California and in the state of Utah. Our Ultra Low NOx models are designed to comply with these standards. To find out what is required for your area, we recommend you contact your plumbing professional who knows the local codes and regulations. Need a pro? Find one here
Look at the outside of your water heater and if the blue ENERGY STAR® logo is on it, it is indeed ENERGY STAR® certified. If you can’t find that logo, look for the model and serial number on your rating plate on your water heater. Here's how to find it. Visit our My Water Heater Information page and enter your model or serial number. It will bring up documentation and information on your water heater. Click “specifications” then click the corresponding document. There you will find if your water heater is ENERGY STAR® certified. If you very recently purchased your water heater and it is an ENERGY STAR® certified model, you may be eligible for local rebates. Check for rebates in your area here.
The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here.
If your water heater was produced before April of 2015, there is likely a newer, more efficient version that is now available due to an update in efficiency standards imposed by the U.S. Department of Energy. We have a tool to help you match an old Bradford White model to a comparable newer one. This RightSpec® Cross reference tool will require you to have your current model number handy. You select your Country, Manufacturer – in this case, choose Bradford White (Old Models) and provide your model number. The tool will do the rest and show you what the closest match is with a link to a specifications document. You can save this information and ask your Plumbing Pro about the model when you call them about your replacement request.
All Bradford White water heaters are designed, engineered, and manufactured for top quality and are Built to be the Best®. Installation requirements, energy source, household size, and demands are all factors that determine which Bradford White water heater is the best for you. Your plumbing professional can help determine which Bradford White models fit your needs. Regardless of which model you choose; you can be assured that a Bradford White water heater will provide years of reliable performance. See for yourself some of the many reasons to choose Bradford White. Need a plumbing pro who sells and installs Bradford White? Find one here.
If you have a Bradford White water heater, you can find out more about your water heater and get related manuals and documents on our My Water Heater Information page. You'll need to have your model number or serial number handy. There are instructions on that page for where to find those. If you don't own a Bradford White, you should be able to find the make and model number on the unit's rating plate. Your plumbing professional should also be able to help, especially if you are looking to replace that water heater. They can see what you have and determine what Bradford White model would be the best replacement based on your installation situation and family needs. Don't have a plumber? Need a Pro? Find one here.
Thank you for your interest in purchasing a Bradford White water heater. Unlike other brands that sell through big box stores, Bradford White feels very strongly that our water heaters should be specified, sold, and installed by qualified professionals only. To find a plumbing professional in your area who sells and installs Bradford White, click here. Here are some reasons to feel good about choosing Bradford White.
Uniform Energy Factor or UEF is the standard measure of a water heater's overall efficiency. Basically, the higher the UEF rating, the more efficient the water heater. (The former measurement EF is no longer used and cannot be directly compared to UEF. To find your water heater's UEF rating, go to the My Water Heater Information page and enter your model or serial number. If you need help finding them, there are instructions there as well. Once you enter your water heater's model number, you'll find the manuals and documentation for your heater. The UEF will be listed in the Specifications document.
To see if your Bradford White water heater qualifies for the BUILTBEST® Extended Warranty, enter your water heater’s serial number into our Warranty Checker. If you do qualify to purchase a BUILTBEST® Extended Warranty for your water heater, contact your professional installer and have your model number readily available.
Enter your water heater's serial number on the My Water Heater Information page. This will display the manufacture date of your water heater and provide access to other useful documents. Instructions to help find your water heater's serial number are also provided on that page.
Bradford White's water heater manufacturing facility is located in the heart of America, in Middleville, Michigan. We proudly support the American workforce and manufacturing that make our products Built to be the Best®. It's a big part of why Bradford White is American Strong®.
Bradford White water heaters are sold through plumbing professionals only. Please contact your local plumbing pro for Bradford White product and installation pricing and to get help on which model is best for your home. Need a pro? Find one here. Here are some of the many great reasons to choose Bradford White.
Thermal efficiency is the amount of energy delivered as heated water compared to the energy consumed. The higher the efficiency, the more hot water is delivered for the amount of energy consumed. High-efficiency models can save you on energy costs. Models that meet certain efficiency levels earn the ENERGY STAR® certification.
Vitraglas® is an enamel lining and coating uniquely formulated and applied to the water heater to keep harmful corrosive elements from reaching the steel of the tank and other components. This tank lining also features Microban® antimicrobial product protection to help prevent the growth of bacteria, mold and mildew on its surface. This exclusive, superior protection greatly extends the lifespan of our water heaters. It's another great reason why you should choose Bradford White.
For over 35 years Microban® has been built-in to a range of water related products including storage tanks, faucets, filters, ice makers, and water supply lines.
Bradford White’s policy is to sell its products and components only through wholesale distribution. Therefore, warranty parts are only available through a professional service provider who works on/with Bradford White water heaters. Need a Pro? Find one here.
Some of our water heaters are "combination" models that have the capability of water heating and space heating. Visit the My Water Heater Information page to find the documentation on your model to see what capabilities it has. You'll need to know your model number - there are instructions for helping you locate your model number on the page as well. If you need a home heating solution, see what Bradford White has to offer.
It is a valve that blends hot water with cold water to ensure consistent outgoing water temperatures. Additionally, a mixing valve can potentially increase the estimated usable storage of your tank-type water heater so you end up with more hot water. Looking for a new water heater? Here's why you should choose Bradford White.
Many of our gas and electric models are designed to fit into limited space. Your plumbing professional can assess your household needs and installation requirements and suggest the right model for your home. We have options designed to meet most installation challenges without sacrificing safety or performance. Need a pro? Find one here.
In general water heaters are not self-cleaning. Our Hydrojet® Total Performance System helps reduce harmful sediment build-up by the turbulent introduction of cold water into the tank. While this greatly improves tank longevity and helps maintain overall performance, it does not replace the need to periodically drain your tank. We recommend you ask your plumbing professional about routine maintenance on your water heater including draining the tank. Recommended maintenance is listed in the service manual provided with your water heater. You can find the documentation and other information for your Bradford White water heater here. Need a Pro to service your water heater? Find one here.
All Bradford White products are Built to be the Best®. When we offer a product with a 6 or 10-year warranty, the product is of identical quality. The additional warranty period is just an option that is made available on certain products that allows you extra peace-of-mind. We also offer other extended warranty options on recently purchased and installed products through our BUILTBEST® Extended Warranty program. Ask your plumbing professional if your water heater qualifies.
Our advanced technology AeroTherm® Series heat pump water heater has the high efficiency; energy savings and performance homeowners will really warm up to. With five easily selectable operation modes (Heat Pump, Hybrid, Hybrid Plus, Electric and Vacation), the AeroTherm® Series gives you greater control over your water heater's energy consumption. The AeroTherm® heat pump water heater can save the average household over $350 a year in energy costs and may qualify for local utility rebates and tax credits. In addition to the great energy savings features, the AeroTherm® Series is compatible with an optional Bradford White Connect™ adapter. The adapter allows you to adjust temperature settings, set schedules, and track energy usage via mobile app.
The vast majority of our tank-type water heaters are constructed of steel with the interior lined with our proprietary enamel called Vitraglas®. Vitraglas® helps guard against corrosion of the tank and features Microban® antimicrobial technology, which helps prevent the growth of bacteria, mold and mildew on the surface of the lining. This greatly extends the lifespan of your Bradford White water heater. It's another great reason why you should choose Bradford White.
Energy Factor is a former metric used to measure the efficiency of water heaters overall. This has been replaced by the more updated and accurate Uniform Energy Factor (UEF). For UEF, the higher the number the more efficient the water heater. Learn more here.
Bradford White no longer manufactures oil-fired water heaters. However, if you have an oil furnace, you might want to consider pairing it with an indirect water heater such as our Powerstor® Series. Learn more here.
Bradford White Infiniti Tankless® water heaters are a great option for highly efficient, reduced maintenance performance to deliver virtually endless hot water on demand. Check out our Infiniti Tankless® models here. To see if a tankless water heater is right for your home, contact your local plumbing professional and ask them about our Infiniti Tankless® models including our Infiniti® GR and GS. Need a pro? Find one here.
The Defender Safety System® is the name of Bradford White's exclusive flammable vapor ignition resistant (FVIR) system. It is a proven feature in many of our residential gas water heaters that resists the ignition of flammable vapors outside of the water heater. The Defender System® gives you the peace of mind knowing you have not only reliable performance but safer operation, too.
The ICON System® is Bradford White's exclusive intelligent gas controller found on our residential and commercial gas water heaters. It provides enhanced operational performance and advanced diagnostics. It is one of the many innovations that make Bradford White water heaters Built to be the Best®.
Our RightSpec® cross-reference program is located here. This will show you the Bradford White model(s) that are the closest equivalent to your current water heater. We also recommend that you ask your plumbing professional to suggest the Bradford White model that would be best for you based on your current needs, installation situation, and usage. Need a plumbing Pro? Find one here.
We have a tool that plumbing pros use to help you match an old model from most other manufacturers to a comparable new Bradford White model. This RightSpec® Cross reference tool will require you to have your current model number handy. Generally, you should be able to find it on the 'rating plate' on your current water heater. Once you have that, go to the Cross Reference Tool and select your Country, Manufacturer and provide your model number. The tool will do the rest and show you what new Bradford White model is the closest match with a link to a technical 'specifications sheet'. You can download that sheet and share it with your plumbing pro when you call them about your replacement request. Tell them you insist on the quality of a Bradford White. Need a pro? Find one here.
AeroTherm® Series heat pump water heaters are compatible with Bradford White Connect™, allowing consumers to adjust temperature settings, set schedules, and track energy usage via mobile app. Go to the Bradford White Connect™ page to learn more and download the app.
Bradford White feels very strongly that water heaters should be installed by qualified professionals only. Our pros can help you select the right Bradford White water heater for your needs and ensure professional and safe installation in your home for years of worry-free service. To find a plumbing pro near you who sells and installs Bradford White water heaters, click here.
Unlike other brands that sell to homeowners in big box stores, Bradford White feels very strongly that our water heaters should be purchased through and installed by qualified professionals only to ensure correct and safe installation in your home for years of worry-free service. So you won't find our products in the big box stores. If you are interested in having a Bradford White water heater installed, or have questions on pricing and availability, we always recommend you contact your local plumbing professional. Find a plumbing professional in your area who sells and installs Bradford White.
An Ultra Low NOx gas water heater is one that emits a lower level of nitrogen oxide than a standard gas water heater. Some states and municipalities have requirements and standards to limit the maximum amount of NOx emissions for gas water heaters – particularly certain counties in California and in the state of Utah. Our Ultra Low NOx models are designed to comply with these standards. To find out what is required for your area, we recommend you contact your plumbing professional who knows the local codes and regulations. Need a pro? Find one here
The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here.
If your water heater was produced before April of 2015, there is likely a newer, more efficient version that is now available due to an update in efficiency standards imposed by the U.S. Department of Energy. We have a tool to help you match an old Bradford White model to a comparable newer one. This RightSpec® Cross reference tool will require you to have your current model number handy. You select your Country, Manufacturer – in this case, choose Bradford White (Old Models) and provide your model number. The tool will do the rest and show you what the closest match is with a link to a specifications document. You can save this information and ask your Plumbing Pro about the model when you call them about your replacement request.
All Bradford White water heaters are designed, engineered, and manufactured for top quality and are Built to be the Best®. Installation requirements, energy source, household size, and demands are all factors that determine which Bradford White water heater is the best for you. Your plumbing professional can help determine which Bradford White models fit your needs. Regardless of which model you choose; you can be assured that a Bradford White water heater will provide years of reliable performance. See for yourself some of the many reasons to choose Bradford White. Need a plumbing pro who sells and installs Bradford White? Find one here.
If you have a Bradford White water heater, you can find out more about your water heater and get related manuals and documents on our My Water Heater Information page. You'll need to have your model number or serial number handy. There are instructions on that page for where to find those. If you don't own a Bradford White, you should be able to find the make and model number on the unit's rating plate. Your plumbing professional should also be able to help, especially if you are looking to replace that water heater. They can see what you have and determine what Bradford White model would be the best replacement based on your installation situation and family needs. Don't have a plumber? Need a Pro? Find one here.
Thank you for your interest in purchasing a Bradford White water heater. Unlike other brands that sell through big box stores, Bradford White feels very strongly that our water heaters should be specified, sold, and installed by qualified professionals only. To find a plumbing professional in your area who sells and installs Bradford White, click here. Here are some reasons to feel good about choosing Bradford White.
Uniform Energy Factor or UEF is the standard measure of a water heater's overall efficiency. Basically, the higher the UEF rating, the more efficient the water heater. (The former measurement EF is no longer used and cannot be directly compared to UEF. To find your water heater's UEF rating, go to the My Water Heater Information page and enter your model or serial number. If you need help finding them, there are instructions there as well. Once you enter your water heater's model number, you'll find the manuals and documentation for your heater. The UEF will be listed in the Specifications document.
The BUILTBEST® Extended Warranty Upgrade includes options for homeowners to extend their Bradford White water heater’s initial residential warranty for two or four additional years on the component parts and glass-lined tank. Click to learn more: U.S. Homeowners or Canadian Homeowners.
Enter your water heater's serial number in the Warranty Check Box. The water heater information will include the warranty length and expiration date.
Enter your water heater's serial number on the My Water Heater Information page. This will display the manufacture date of your water heater and provide access to other useful documents. Instructions to help find your water heater's serial number are also provided on that page.
We suggest you consult your plumbing professional on what Bradford White water heater is best for you. This might include things such as your family size, number of bathrooms, energy source, location of your current water heater, and available venting among other things. A plumbing pro can take all that into account and point you to the best Bradford White models for your situation and needs. Need a local pro? Find one here.
Many factors go into determining if a water heater is right for your household needs besides just how many gallons it holds. Specifics on demand, simultaneous usage, fixtures, and more are used by plumbing pros to determine the best models for your requirements. If you are looking to replace your existing water heater, we suggest you contact your plumbing professional and ask them what Bradford White model is best for you. They'll ask you about your household size, number of bathrooms, and other usage questions to identify exactly what you need. Need a pro? Find one here. If you currently have a Bradford White water heater, find information about it here.
Bradford White always recommends an installation that allows for thermal expansion whether through an expansion tank or other means. It reduces the stress on your hot water system and its various components including pipes, fittings, fixtures, and even your appliances. A thermal expansion tank may be also required to meet your local plumbing codes. If the water heater is installed in a closed water supply system, such as the one having a back-flow preventer in the cold-water supply, provisions should be made to control thermal expansion. DO NOT operate the water heater in a closed system without provisions for controlling thermal expansion. A plumbing professional can assess your specific system and determine during installation how best to control thermal expansion. Need a plumbing pro? Find one here.
Bradford White offers a large selection of water heating products that qualify for rebates across the United States and Canada. To see if your water heater qualifies, visit our Rebate Center and enter your water heater's model number and your zip code/postal code. Need help finding your model number? Click here.
If your current water heater is a Bradford White, you can visit our My Water Heater Information page and enter your water heater's model number or serial number. The page also has instructions on where to find those numbers. Your water heater's information will be available, including a link to the Specifications, which contains the dimensions for your model.
To find a pro near you, click here.
You can find some helpful tips on whether it is time to replace your water heater here. If you are currently having performance issues with your water heater, you should have a plumbing professional evaluate whether they can be fixed or if a replacement is a better option. They can also help you find the best Bradford White water heater for your needs. Need a pro? Find one here.
Possibly yes. To determine which Bradford White water heater would work best, we recommend you ask your plumbing professional. They are trained to understand various installation conditions and identify models that will meet your specific needs and situation. To find a plumbing professional who is familiar with Bradford White products, click here. See why Bradford White is a great choice for your home.
Bradford White strongly recommends all water and space heating products be installed safely and properly by a qualified plumbing professional. A plumbing professional is trained, experienced, and knows local municipal codes that govern water heater installations. This ensures the optimal performance and safe operation your home deserves. Need a plumbing pro? Find one here. See why Bradford White is a great choice for your home.
All of our tank-type residential water heaters must be installed indoors out of the wind and weather. We do offer an excellent tankless water heater from our Infiniti® GR and GS that is specifically built for outdoor installation. However, you should consult your plumbing pro to make sure this would be appropriate for your specific region and climate zone. Find a local plumbing Pro here.
Great question - and we have a special page on this site to tell you why you should! Plus, you can ask your plumbing professional about Bradford White, too. We're confident they will mention our outstanding quality, performance, and reliability that makes us Built to be the Best®. Need a plumbing pro? Find one here.
To purchase a BUILTBEST® Extended Warranty for your Bradford White water heater, contact your professional installer and have your model number readily available. Need a Pro? Find one here.
Venting should be done in accordance with the manufacturer's guidelines and to state and local codes and regulations. That's why we strongly recommend you have a plumbing professional install your Bradford White water heater. They can ensure the proper, safe installation for years of reliable performance. Need a pro? Find one here.
That information can be found in the water heater's Installation/Operation manual. You can get that documentation here. Your plumbing pro can assess your household needs and installation requirements and suggest the right model for your home. We have options designed to meet most installation challenges without sacrificing safety or performance. Need a pro? Find one here.
Antimicrobials have been safely used for many years. The Microban® technology used in Bradford White water heaters is silver-based which has been used in a range of applications. The Microban® antimicrobial technology used in the Bradford White products also carries both the EPA and European Union approval for direct food contact. For additional details regarding Microban® safety, please visit www.microban.com
For over 35 years Microban® has been built-in to a range of water related products including storage tanks, faucets, filters, ice makers, and water supply lines.
Bradford White’s policy is to sell its products and components only through wholesale distribution. Therefore, warranty parts are only available through a professional service provider who works on/with Bradford White water heaters. Need a Pro? Find one here.
You can get the manufactured date of your water heater on the My Water Heater Information page. You'll need to have the serial number of your water heater handy - there are instructions for finding your serial number on that page as well or click here. Do you need to find a plumbing professional who services and installs Bradford white water heaters? Find one here.
The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here.
The Serial Number Date Code Reference Chart contains date information as part of the overall serial number of your model. The first two characters of the serial number represent the year and month of manufacture. The remainder of the serial is a sequential production number, seven digits in length before December 2007 (DM), and eight digits in length after.
For additional questions contact the Bradford White Warranty Department at warranty@bradfordwhite.com or 800-531-2111.
The BUILTBEST® Extended Warranty Upgrade includes options for homeowners to extend their Bradford White water heater’s initial residential warranty for two or four additional years on the component parts and glass-lined tank. Click to learn more: U.S. Homeowners or Canadian Homeowners.
Warranty claims would be submitted through the service professional repairing or replacing your water heater. That contractor will want to follow this process: Diagnose and repair the water heater using Bradford White approved parts. Submit a warranty claim through their local Bradford White distributor. Bradford White works directly with the contractor’s distributor for all part and water heater claims. Need a Pro? Find one here.
Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.
Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.
Enter your water heater's serial number in the Warranty Check Box. The water heater information will include the warranty length and expiration date.
This warranty covers the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation in the USA. Click here to learn more.
Enter your water heater's serial number on the My Water Heater Information page. This will display the manufacture date of your water heater and provide access to other useful documents. Instructions to help find your water heater's serial number are also provided on that page.
If your water heating equipment is flooded (to any degree), immediately contact a plumbing professional to replace, not repair. While the product may appear to still be functioning, it is critical to make sure it is functioning properly to ensure safety. Also, check out these additional FAQs for Flooded Spaces. Need a pro for service or repair? Find one here.
To check the details and status of your water heater warranty, visit our Warranty Center and have your serial number available. Follow the prompts for Warranty Check on the Warranty Center page.
To register your water heater, visit our Warranty Center and have your serial number available. Follow the prompts for Product Registration on the Warranty Center page. Need help finding your serial number? Click here.
Visit this page and enter your water heater's model number or serial number. If you need help finding your model or serial number, there is guidance on the page listed above. Your water heater's information will be listed including links to the technical documentation and manuals for your model.
Water heaters do benefit from periodic maintenance. It ensures efficient and safe operation and extends the lifespan of your unit. Please refer to the maintenance section of your installation and operation manual for your water heater. This information can be found here. Make sure you have your model number or serial number available. If you need help locating your model number - you can find instructions, there as well. Although there may be some simple maintenance checks you can do yourself, we highly recommend you have a plumbing professional do the maintenance. Need a pro? Find one here.
Certain Bradford White water heaters can be converted from natural gas to propane and vice-versa. Your plumbing pro can determine if your water heater can be converted and, if so, assist with that conversion. Be sure to have your model number handy. Visit the My Water Heater Information page for help in finding your model number and for technical documentation and manuals. Need a Pro? Find one here.
Although Bradford White does not manufacture or provide drain pans, our Installation and Operation manuals indicate our water heaters must be located in an area where leakage of the tank, water line connections, or the relief valve will not result in damage to the area around the water heater or to any lower floors of your home. When such locations cannot be avoided, a suitable drain pan must be installed under the water heater. Your plumbing professional can evaluate your home's situation and properly and safely install your water heater including a drain pan if required. Need a pro? Find one here.
Under normal operation, your pilot should only have to be lit once, during installation and initial set up. If you are experiencing nuisance pilot outages, please contact a plumbing professional. To find a contractor who is familiar with Bradford White products, click here. To find the Installation and Operation Manual and other documentation for your water heater, click here.
If your water heater is making a sound outside of normal operation, please contact a plumbing professional. They can evaluate the source and provide any needed servicing. Need a service pro? Find one now. Want the technical documentation and manuals for your water heater? You can find them here.
Yes, water heaters can be installed in garages if local codes permit. Water heaters in residential garages must be installed and located, or protected to avoid physical damage. We suggest you consult your plumbing profession for the proper installation of your water heater and for adherence to local codes.
This is not a requirement of Bradford White; however, it may be a requirement to do so as per a local code. We always recommend having a plumbing professional install your water heater. They can advise you on what Bradford White models are best for your needs and the proper installation required for that model including any local codes and regulations. Need a pro? Find one here.
To find a pro near you, click here.
See our service bulletin regarding rusty water here. Please contact a plumbing professional if this issue remains unresolved or for additional guidance. Need a local Pro? Find one here.
You can find some helpful tips on whether it is time to replace your water heater here. If you are currently having performance issues with your water heater, you should have a plumbing professional evaluate whether they can be fixed or if a replacement is a better option. They can also help you find the best Bradford White water heater for your needs. Need a pro? Find one here.
Addressing this issue requires the help of a plumbing professional. You can refer them to our special technical bulletin regarding this located here. Need a local Pro for this service? Find one here.
This is an integral feature on the ICON® gas valve system designed to assist the professional plumber with operation and troubleshooting. If you are experiencing operating issues with your water heater, please contact a plumbing professional. Want the technical documentation and manuals for your water heater? You can find them here.
You can get the manufactured date of your water heater on the My Water Heater Information page. You'll need to have the serial number of your water heater handy - there are instructions for finding your serial number on that page as well or click here. Do you need to find a plumbing professional who services and installs Bradford white water heaters? Find one here.
All Bradford White products are Built to be the Best®. When we offer a product with a 6 or 10-year warranty, the product is of identical quality. The additional warranty period is just an option that is made available on certain products that allows you extra peace-of-mind. We also offer other extended warranty options on recently purchased and installed products through our BUILTBEST® Extended Warranty program. Ask your plumbing professional if your water heater qualifies.
The lifespan of a water heater can vary depending on many factors such as fuel type, use, maintenance, water quality, the overall water heater quality, and more. With a professional installation and proper maintenance, our water heaters can last 10 years or more. That’s why Bradford White water heaters are Built to be the Best®. If you suspect your current water heater needs replacing, check out Is It Time to Replace Your Water Heater video. Then contact your plumbing professional and tell them you want the quality of a Bradford White. Additionally, Bradford White offers our BUILTBEST® Extended Warranty options for many of our water heater models to give you extra peace-of-mind. Need a plumbing pro? Find one here.
The Serial Number Date Code Reference Chart contains date information as part of the overall serial number of your model. The first two characters of the serial number represent the year and month of manufacture. The remainder of the serial is a sequential production number, seven digits in length before December 2007 (DM), and eight digits in length after.
For additional questions contact the Bradford White Warranty Department at warranty@bradfordwhite.com or 800-531-2111.
To see if your Bradford White water heater qualifies for the BUILTBEST® Extended Warranty, enter your water heater’s serial number into our Warranty Checker. If you do qualify to purchase a BUILTBEST® Extended Warranty for your water heater, contact your professional installer and have your model number readily available.
The BUILTBEST® Extended Warranty Upgrade includes options for homeowners to extend their Bradford White water heater’s initial residential warranty for two or four additional years on the component parts and glass-lined tank. Click to learn more: U.S. Homeowners or Canadian Homeowners.
Warranty claims would be submitted through the service professional repairing or replacing your water heater. That contractor will want to follow this process: Diagnose and repair the water heater using Bradford White approved parts. Submit a warranty claim through their local Bradford White distributor. Bradford White works directly with the contractor’s distributor for all part and water heater claims. Need a Pro? Find one here.
Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Need a Pro? Find one here.
Your model number and serial number are located on the rating plate on your water heater. The rating plate example shown here shows the model number in blue and the serial number in yellow.
Enter your water heater's serial number in the Warranty Check Box. The water heater information will include the warranty length and expiration date.
This warranty covers the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation in the USA. Click here to learn more.
Enter your water heater's serial number on the My Water Heater Information page. This will display the manufacture date of your water heater and provide access to other useful documents. Instructions to help find your water heater's serial number are also provided on that page.
If your water heating equipment is flooded (to any degree), immediately contact a plumbing professional to replace, not repair. While the product may appear to still be functioning, it is critical to make sure it is functioning properly to ensure safety. Also, check out these additional FAQs for Flooded Spaces. Need a pro for service or repair? Find one here.
To check the details and status of your water heater warranty, visit our Warranty Center and have your serial number available. Follow the prompts for Warranty Check on the Warranty Center page.
To register your water heater, visit our Warranty Center and have your serial number available. Follow the prompts for Product Registration on the Warranty Center page. Need help finding your serial number? Click here.
To purchase a BUILTBEST® Extended Warranty for your Bradford White water heater, contact your professional installer and have your model number readily available. Need a Pro? Find one here.