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In order to obtain service, you must first determine the date of manufacture of your Bradford White product. Instructions for this are listed on the Find Model & Serial number page.

Once you've determined model & serial number, you may choose from the following three directions:

   
My water heater is:
Click here to determine the age of your water heater

1 year old or less

Over 1 year and under warranty

  • Your product is still under warranty. You should contact your plumber for assistance. You may also locate a local plumber here.
  • For additional service, click here.

Over 1 year and out of warranty

  • Your product is no longer under warranty. You may contact your plumber for assistance. You may also locate a local plumber here.
  • For additional service, click here.
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